Devon Robinson 6401

 I want to address the mechanical issues in my literature review. To do so, I need to cite and synthesize my sources properly, format my APA citations correctly, and rearrange some of my content into more appropriate sections. I also want to reread my sources to ensure that my claims align with what has already been said. I deviated from the requirements because I tried to explain my interpretations instead of properly acknowledging the available sources. I did an excellent job of informing and bringing to light relevant points, but the review was a discovery process. I needed to differentiate between a typical research paper and a lit review, which takes experience and learning. I am planning to rewrite the review before incorporating it into the proposal.  

 After analyzing a selection of sources discussing the use of AI chatbots in crisis communication, I found little information on patient preference between engaging with either AI or a healthcare professional. The findings of using ChatGPT to respond to questions regarding suicide showed that ChatGPT provided resources but ultimately referred the patient to a healthcare representative; this suggests the limitations of AI in dealing with mental health. Patients preferred to speak with a healthcare representative instead of an automated service when giving personal information to a crisis call center; there needs to be a mention of whether those patients would've preferred an automated system to respond to crisis questions. An opportunity to utilize qualitative and quantitative research to determine whether patients prefer to speak with a chatbot to deal with a crisis such as suicide remains. Would a healthcare professional be the more appropriate approach to handling such a crisis? ...